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Delivery and payment

Deliveries are made only on the territory of Bulgaria.
Delivery methods:

  • Speedy to the office - BGN 5.00
  • Speedy to address - BGN 6.00
Delivery is at your expense. All orders over BGN 100 receive free delivery to an office or personal address.

All orders placed after 5 pm are processed on the next business day.

* For Saturday deliveries to the address a courier fee of BGN 3.00 is charged.

The delivery will be made in 1 to 3 working days for the territory of the country.

Methods of payment:

  • Payment in cash (cash on delivery) or by courier card upon receipt
  • By bank transfer / the order is executed after the received amount
* The natural products and accessories ordered from our e-shop are delivered by a courier of the company Speedy (Speedy) to the address indicated in the request and a current contact phone number.

Casyopea® IS RESPONSIBLE to deliver the shipments by courier from Speedy in a healthy, intact form.

From the moment the shipment is picked up by a Speedy courier, Casyopea® is NOT RESPONSIBLE for its integrity until delivery.

Each shipment is delivered to the recipient with INSURANCE and the OPENING BEFORE PAYMENT option in order to establish its integrity. In the event of damage, the Recipient must complete a report to the supplier in order to file a claim. A signature under the bill of lading means that the shipment has been delivered intact and the Recipient has no objections.

The standard delivery time to a settlement on the territory of Bulgaria is 1-3 working days. During seasonal discounts and sales, the delivery time may be longer, but not more than 5 working days.

Delivery is by courier from 9.00 to 17.00 (Saturday until 13.00);

Deliveries are not made on Sundays and public holidays;

Delivery for a fixed hour from 10:30 am to 5:00 pm (+/- 30 min.) - paid additionally at the current price rate of the courier company Speedy;

Check for the status of orders is performed on the website of the company Speedy -, with the bill of lading provided

Orders placed on Saturdays, Sundays and public holidays are shipped the next business day