• Goods ordered from our online store come with a courier company SPEEDY to the address specified in the request of order!
• Casyopea® shall deliver the ordered through on-line store goods through courier company SPEEDY.
• Casyopea® is responsible to give to SPEEDY courier the goods in good, intact form!
• After recieving the shipment by SPEEDY courier, Casyopea® is no longer responsible for its integrity until delivery!
• Each item is delivered to the recipient with insurance option to open before payment in order to establish its integrity! In case of damage, the recipient must complete protocol to the supplier to be able to bring damage. Signed consignment means that the consignment was delivered intact and the Recipient has no objections on the goods!

• Shipping of orders as it follows:
up to 1 kg. = 5.50 lev
up to 2 kg. = 6.40 lev
up to 5 kg. = 8.70 lev
• +0.5% is added to the whole value when cash on delivery (payable directly to the courier).
Example: If the price of the selected products is 50 lev and their weight was 1.5 kg. when paying by cash you will pay: 50 lev * 0,5% + 6,4lv = 56.65 lev lev
* Standard Delivery to the settlement on the territory of Bulgaria is 3 business days. During seasonal discounts and sales as possible delivery time can be longer, but not more than 5 working days.
* Deliveries are made only in the territory of Bulgaria;
* Delivery is made by courier from 9:00 am till 5:00 pm (Saturday to 1.00 pm);
* Supplies not carried out on Sundays and public holidays;
* Delivery for fixed time from 10:30 am till 5:00 pm (+ / – 30 min) – paid extra on the current price rate of courier SPEEDY
* Checking the status of orders can be made on weekdays from 10:00 am till 5:00 pm;
* Orders are accepted Monday to Friday from 09:00 am till 5:00 pm, except on public holidays;
* Orders placed after 2:00 pm are processed on the next working day;
* Fees for cash on delivery and insurance of the goods shall be borne by the User.